Foundations for Psychologically Safe Leadership is the first course in the Psychologically Safe Leader program and we always recommend any learner begin here. The tools and strategies we share in this course will set you up for success in whichever course you chose to take next.
After completing our recommended first course in the Psychologically Safe Leader program, Foundations for Psychologically Safe Leadership, learners will have:
- The awareness and understanding of what it is to be a Psychologically Safe Leader.
- Strategies that address workplace challenges and earn their commitment.
- Personalized plans to help staff focus on their well-being and ways they can support their mental health.
In Recognizing and Responding to Mental Health Issues, we'll be building upon the tools and strategies taught in Foundations for Psychologically Safe Leadership to share ways you can continue to support staff and address workplace challenges with intention.
If you have not yet completed Foundations for Psychologically Safe Leadership, we highly recommend you do. This will give you the best program experience.
After completing Recognizing and Responding to Mental Health Issues, learners will have:
- Tools to recognize when someone may be struggling with work tasks, significant stressors, or a potential health issue.
- The ability to engage in an effective and solution-based conversation with an employee who may be struggling.
- An understanding of the resources available to staff, when to refer resources, and how to suggest resources to staff.
In Supporting Employees at Work, we will discuss how to handle employee performance management in a way that is supportive to everyone involved. We will go into detail about the rights and responsibilities when it comes to the Duty to Accommodate, as well as what constitutes a "reasonable accommodation", return to work strategies, and how Unions can support these processes.
Finally, we'll take a deep dive into Support Employee Success, a holistic workplace solution development tool that focuses on supporting employee productivity by assessing stressors, developing employee support strategies, and maintaining a safe and productive workplace.
After completing Supporting Employees at Work, learners will have the tools and the confidence to:
- Apply a supportive performance management process that engages the employee in conversations that focus on constructive feedback, recognition, and tasks they may be struggling with.
- Clearly understand reasonable accommodation, undue hardship, and strategies that support an employee's successful return to work.
- Create a comprehensive accommodation plan that focuses on the employee's cognitive and behavioural capabilities to meet job expectations, and requires no medical information.
Creating a team that's cohesive, supportive, collaborative, resilient, and innovative doesn't come without its challenges. In Building Healthy Teams, we take the guesswork out of it and show you the strategies and activities we use to foster an environment where our team can thrive.
After completing Building Healthy Teams, learners will have:
- Engaged in activites to help them walk-the-talk as their team's leader.
- A multitude of tools they can leverage to improve team cohesion, reduce conflicts, and improve team culture.
- A four-week plan to engage their team in activities that build social intelligence, improve effectiveness, and support employee well-being.
I struggled for a long time to feel comfortable addressing problematic behaviours. What I’ve learned over the years, is that it's not about having the perfect words, and the right answers. It's about making people feel safe and secure. When we don't address problematic behaviours, we’re reinforcing the idea that they’re acceptable which can erode a team’s confidence and ability to work cohesively together.
This course has been developed using strategies and tools that have already been successfully test-driven in the workplace. It will help you move away from fear and uncertainty, so you can address challenges and foster a work environment where people thrive.
After completing Resolving Interpersonal Challenges, learners will have the tools and the confidence to:
- Prevent and address bullying within their team.
- Understand what constitutes a psychologically safe interaction.
- Use our expert's solution-focused approach to addressing conflict between staff.
- Foster commitments to move beyond tolerating and towards understanding.
In Assessing and Improving Psychological Health and Safety, we’re going to do an overview of some key sections of the National Standard that can help prepare you on your journey. We’re going to be joined by Mary Ann Baynton to discuss Guarding Minds @ Work and how you can best leverage this tool to get a clear assessment of the psychosocial factors that impact psychological health and safety and where your organization ranks.
Finally, we’ll consider what we can do as leaders to make positive changes within our team environment, even if our organization might not be ready to commit to the journey.
After completing Assessing and Improving Psychological Health and Safety, learners will have the tools and the confidence to:
- Explain what the National Standard of Canada on Psychological Health and Safety in the Workplace (the National Standard) is.
- Identify the psychosocial factors that impact psychological health and safety and various approaches to assess them within your organization.
- Facilitate positive and productive team discussions about workplace issues that effect psychological health and safety, and create a list of practical solutions to address them.